Shipping policies: How much will it cost, and how long will it take?!
By default, I use USPS first class mail for both domestic and international orders.
Free domestic USA shipping over $40, and free shipping for international orders over $100.
There are options at checkout for faster and more secure shipping.
Shipping costs start at about $3-5 for domestic orders.
-Domestic orders usually take 2-5 business days to arrive.
-If it takes USPS longer than that to deliver, please check the tracking number and contact USPS before contacting me!
Shipping costs start at about $14 for international orders.
-International orders usually take 1-4 weeks to arrive.
-Customers are responsible for any customs fees.
-If it takes USPS longer than that to deliver, please check the tracking number and contact USPS or your local post office before contacting me! Also make sure your package isn't sitting at your post office waiting for you to pay customs.
-I have noticed that orders to Mexico can take anywhere up to a year to arrive with USPS first class, or get lost in the MX post office. If you need an item urgently and securely, I encourage you to purchase the more expensive shipping options.
Costs increase by weight! A heavy 2 pound book will costs more to ship than a flat print.
When do you ship out?
Please give me 1-5 days to manage your order! I usually wait for orders to accumulate, then ship out batches every Monday and Friday.
Where's my order?
If it takes USPS longer than the estimated delivery date to deliver, please check the tracking number I supply with each order and contact USPS! I sadly cannot control how fast the post office trucks drive.
Help!!! I entered the wrong address!!!
I ship orders out to the exact address supplied by the customer. Please double-check the address you enter before you check out!
If you realize you've entered the wrong address and already checked out, contact me before I send you the tracking number and ship your order out! I can change the order address for you, as long as you let me know before I drop it off at the post office.
If you realize you've entered the wrong address and the order has already been shipped out, please contact USPS before you contact me! It's quite difficult to reroute packages that are already on their way.
If the package has reached its destination, usually it gets sent back to me if the address is totally incorrect. Once the package gets back to me, I can either refund you the order amount (minus shipping), or you can purchase shipping again to get it to your correct address.
I am not responsible for shipping fees incurred by the customer entering an incorrect address.
I ordered a pre-order and a regular item, when will it ship?
By default, I will ship all items in an order together. Which means that anything that takes longer (like pre-orders that take 1-3 months) will make the whole order take longer. If you would like to recieve the in-stock items earlier, please make a seperate order for them aside from pre-order items!
TAXES, VAT, DUTIES:
This is a real bummer, but it is important-
NOTE FOR INTERNATIONAL CUSTOMERS regarding VAT/duty tax and other customs fees:
Please note that most countries charge an extra tax for importing certain* goods, which you will have to pay upon delivery or pick up of your item(s); if you’ve never ordered items from the USA before, it’s recommended to research if your area has customs fees/duty tax for the specific kind of item(s) you’re interested in purchasing, so that you can estimate how much the import tax will be.
Note that sellers (such as myself, SCUMSUCK) are not responsible for paying this tax, it is the customer’s responsibility and your item(s) will not be released to you by your local post office without this tax being paid.
For more help, I suggest talking to your local post office, or looking up a “duty and tax calculator” to estimate the amount you’ll be expected to pay. Such as this one from Simply Duty:
https://www.simplyduty.com/import-calculator/
FEDEX and DHL are reputable companies that also have such calculators, but you’ll have to make an account to access them.**
*Not ALL items get charged extra taxes, such as original paintings.
**Estimates provided from external websites are not affiliated with SCUMSUCK.COM and are only estimates and not a guarantee of final tax price.
